Customer Reviews

Customer Reviews

  • Mortage Reviews
  • Buy To Let Reviews
  • Life Insurance Reviews
  • Mortage Protection Reviews
  • First Time Buyers
Lisa C – Norwich

Tina Cornfield has been so helpful from start to finish this is the second time I have used Tina to sort my mortgage out. She has come good for me on both times. I would highly recommend any of my family and friends to use Tina as she is helpful, trustworthy and has been on the ball at all times.

Nicola G – Norwich

The service we have received was outstanding. I will highly recommend you for your services.

Jenna & Andy

Firstly, we would like to say a huge thank you to you all. Not only have you helped us to be able to get our first mortgage, but this year you have helped us to change our mortgage provider and get the best rate for us. You explained everything in detail to us and always made sure that we understood everything.

We really wouldn’t have achieved this without you and we are really happy with all of your help. You have been an angel to us and we would fully recommend you to everyone.

No amount of words could say just how grateful we are. When we spoke to you last, you mentioned life insurance cover. We would now like to discuss this with you if possible. Could you please contact us when you are free please as we would like to sort this out, thank you. If possible could you please contact Jenna.

We hope that you are all well and thank you for everything that you have done for us. We really appreciate it and we would recommend everyone to come and see you.

Mr M & Mrs K – Swaffham

We have now dealt with Complete Financial Centre for 3 years. They have successfully arranged our mortgage and arranged a new excellent rate when our package was renewed. I have always found the company very helpful, professional and gave a personal service which is extremely rare these days.

I would highly recommend this company.

James C – Norwich

Tina at Complete Financial Centre was recommended to me by my estate agent and as a first time buyer I have to say I was very impressed with the service she provided in finding me a mortgage. Tina was always very flexible and was contactable by email, telephone and text message outside of working hours which made the process very swift and stress free.

Time was taken to understand my situation and future needs and I am confident with the product I chose. I would certainly recommend Complete Financial Centre to friends or colleagues.

Jason M – Ely

We used Complete Financial Centre to buy our first house. Tine had come highly recommended from a good friend, and I must say, I found her and her company to be extremely helpful and professional through the whole process.

I am not in the habit of writing recommendations, but I feel that Tina listened so carefully, and chose a mortgage so very well suited to our needs and desires, and helped us greatly through the whole process. I would recommend her to anybody!

Kevin S – Norwich

I have known Tina for a number of years now and she has always given me honest and reliable advice. Her professionalism and consultative approach were exactly what we needed to make an informed choice for both our mortgage needs and all life/insurance cover needs. When it is advisable to look at the best mortgage solution in today’s changing market arena, I will look forward to hearing Tina’s view on the most optimum mortgage solution to suit my needs.

Karen P – Arnfide

Tina and the team at Complete Financial Centre are friendly, helpful and down to earth. They will give you all the information you need to make your own decisions without being pushy or overwhelming. We have been very happy with the service they provided and the end result was a successful mortgage application in difficult financial times.

James C – Brough

Tina Garbutt at Complete Financial Centre was recommended to me by a Landlord who I do Plumbing and gas work for on his properties.

I’d previously tried to sort a mortgage out myself by doing a web search and found this very stressful ringing round different companies which I found where not very helpful and didn’t offer me a good deal. After speaking to Tina, she explained clearly my different options and got me a very good deal with my mortgage.

I was kept fully informed every step of the way and everything ran smoothly from first contacting Tina, right through to completion.

I have every confidence in the service that Complete Financial Centre, offer and I would not hesitate to recommend them to anyone in the future.

Charles S – Norwich

The service we have received from Complete Financial Centre has been terrific throughout a fairly drawn-out and complex re-mortgaging. They kept us fully informed at all times and are a delight to deal with. I would have no hesitation in recommending Tina and her team to anyone seeking advice on any aspect of house purchase and letting and we will certainly be returning to Complete Financial Centre when the need arises.

Jonathan S – Middlesex

was recommended to ‘Complete Financial Centre’ by a colleague. Tina helped me out in every way possible, and both Tina and her team made the process comfortable and efficient. Tina took in mind what I wanted to achieve for my property requirements and obtained the best outcome for me. I would definitely be recommending them as everything went smoothly and the service was brilliant.

Tony S – Norwich

We would have no hesitation in recommending Complete Financial Centre, The staff were both friendly and efficient and provided us with several mortgage and insurance products that resulted in savings of about £400 per month.

Nicholas K – Sudbury

Thank you ‘Complete Financial Centre’ – this is the third time that Tina, and her excellent team, has assisted me with my mortgage requirements and every time they have delivered a highly professional and efficient service from beginning to end! I will be highly recommending Complete Financial Centre to anyone I know!

Sarah C – Norwich

Tina and her team gave me brilliant service from start to finish with my mortgage. Both Tina and her team were professional and friendly at all times, and if I ever had an enquiry they were always available to help me. Tina helped me find the mortgage that suited me and my needs. The whole experience was hassle free and we received helpful and clear advice which is exactly what we wanted.

I got updated about my mortgage from start to finish which was great, as I knew exactly how the mortgage was getting on. I would definitely recommend them.

David C – Norwich

Tina and her team were a pleasure to deal with from start to finish. I wanted my mortgage to be convenient and easy through the whole process and Tina and her team certainly made this happen, I couldn’t have hoped for it to go any better. I look forward to hearing from them and using them again in the future.

Phil M – Norwich

I would like to offer a huge thank you to Tina and her company for providing me with my new mortgage and general financial advice. They were unstinting in their devotion in obtaining the best outcome for me, whilst keeping me informed at all times as to how things were progressing. I would not hesitate to recommend ‘Complete Financial Centre’ to anyone seeking help and advice in these matters. Thank you so much!

Lucy A – Norwich

This is the first time I have used Complete Financial Centre and I am incredibly impressed and satisfied with the service and advice that I received. From the moment I first contacted them I found all of the staff very friendly, knowledgeable and professional and they regularly kept me up to date with everything to do with my case. I felt that all of the products were well explained to me and any questions that I had were answered fully. I found that the usual stress and worry of sorting out a mortgage was completely removed through using them and the whole process went very smoothly and I am very grateful for all their help and for everything that they did for me. I would definitely use them again and I will be recommending them to all my family and friends.

Rebecca D – Hemsby

We were extremely happy with the service which Tina Garbutt and her assistant Emma provided. They were always happy to answer any questons and were always available to speak to. By regularly keeping in touch they made the whole process stress-free for us. Thank you for assisting us to get our mortgage, we are very grateful.

Nigel M – Kings Lynn

I have used Complete Financial Centre on several occasions for my Mortgage and Protection needs for my property requirements. Tina and her team have always been extremely professional, friendly and have provided me with the most wonderful service.

After Tina listened to what I was looking to achieve, Tina came up with different solutions to help me with my mortgage and protection needs. They regularly kept me informed of everything that was going on from start to finish and made the whole process stress free. I wanted a company that I could trust and rely on, after dealing with Complete Financial Centre, I could genuinely not recommended any company higher. I would recommend them to all my family and friends (and indeed have) and will defiantly be using them in the future.

Steve D – Norwich

We were looking for a local Mortgage Advisor in Norwich and we felt we came to somebody with in-depth knowledge, who offered us things which we had never been offered previously and now feel confident that if anything happens to either my wife or myself, our financial affairs are taken care of. This is thanks to the team at Complete Financial Centre.

Emily P – London

Thank you Tina, we would definitely recommend you to friend and family. We hope you are enjoying newly married life – congratulations.

Clare H – Suffolk

We are so grateful to Tina and her team, for their excellent advice, service and incredible support. A truly personalised and caring service.

I wouldn’t dream of going anywhere else and I am forever recommending Tina and her team to my friends and family.

Jo K – Norwich

I was recommended to Complete Financial Centre by a business contact. Tina and her team provided me with an excellent service. What I liked was the way that they worked around my schedule, providing regular updates and sufficient information so that I could make an informed decision, without being overwhelmed with data. I was so impressed that I used them again and would definitely recommend them to others looking for a bespoke service.

Gayle M & Callum R – Norwich

We are extremely pleased with the efficient, friendly service provided by Complete Financial Centre. Everything was dealt with in a highly professional manner and they made the process from start to finish stress free and hassle free. A complete service if ever you needed one. I would definitely recommend Complete Financial Centre and will be using them again in the future.

Elizabth K – Suffolk

Very Pleased with the courteous service, the speed of transaction and very happy with Tina. Would highly recommend Complete Financial Centre.

Norman P – Norwich

We have used Complete Financial Centre on a few occasions now, and would do so again. Tina Volunteered to come to our home, always keeps in touch and is interested in what we have to say. Tina is always pleasant, helpful and very down to earth and straight to the point – she doesn’t use jargon!

Sonia S – Wymondham

Tina and her team were absolutely fantastic. Doing a purchase and a remortgage was a huge thing for me to do, but the team were simply fantastic, working with me, and understanding my requirements. It was a very trying time, with losing a close friend/boss but, the team were so supportive and caring throughout. The team went above and beyond, I cannot fault Complete Financial Centre and would certainly recommend to anyone looking for a financial advisor. Very professional. Simply fantastic! I cannot thank you enough xx

Emma K – Norwich

Very professional explanations. Very clear. No pushy sales.

Wayne S – Coventry

Top Service.

Debbie

Just a very quick note to say a HUGE ‘THANKYOU’ for all your help so far. You are all fabulous to deal with.

Steven N – Dereham

The advisor was friendly and helpful. She was able to get a new mortgage even when we changed our minds at the last minute. There was regular updates to keep me informed and I was extremely satisfied with the service I got from the whole team.

Dale & Carol W – Newark

I am very grateful to Tina and all the support at Complete Financial. They have always been very approachable, helpful and informative. It is reassuring to have a familiar voice on hand to seek advice from and I would recommend anyone to them.

Lesley F – Norwich

Fantastic hassle free service. Tina was extremely professional, gave excellent advice. I certainly would recommend contacting Tina and her team.

Heather B – Norfolk

I could not ask for more better support and advice! Tina has worked wonders where others have failed, I would not hesitate to contact her. 😁😁😁😁

Hannah G – Gillingham

Tina and her team have been very friendly and professional at all times.

 

Very responsive and easy to contact when needed and clearly explained and helped me to understand areas I was unsure of.

 

Very helpful in finding plans to suit my needs cost effectively.

 

Efficient, professional and friendly service. I would definitely recommend.

Chris C & Sam F – Welwyn Garden City

As first time buyers the help and guidance from Complete FC and Tina were invaluable. They took a lot of the stress and confusion out of the whole process.

Jamie C – Norwich

I can’t thank Tina and her team enough – they made me feel so comfortable and mostly confident in my financial decisions.

I would highly recommend Complete Financial Centre to anyone seeking professional, friendly advice.

Andrew E – Mildenhall

I recently used ‘Complete Financial Centre’ to arrange funding for a buy-to-let property. I spoke with Tina at some length and she was able to advise me about the mortgages on the market and what would be best for me.

The mortgage application was not straight forward but Tina and her team worked tirelessly to get it processed and accepted for me. They were always on hand for advice and help. I will definitely be using them in future and I would be more than happy to recommend them to anyone else.

Jiri C – London

We used Complete Financial Centre to find our first buy-to-let mortgage for us. Initially, we were concerned that given the current market conditions and our unfamiliarity with the product, this would be a daunting challenge. However, Tina and her colleagues were extremely professional and friendly in explaining the options and the advantages and disadvantages of each solution to us. Tina did not hesitate to offer us the opportunity to call her in out-of-office hours, should we ever need to discuss any aspect of our transaction with her.

We were also comforted by the fact, that after explaining the various steps in the process, Tina and her team kept us fully informed of the progress. In addition, Complete Financial Centre also pro-actively advised us on the best form of insurance and protection tailored to our needs and circumstances – such an initiative is very rare to find. In summary, we found Complete Financial Centre an extremely professional, pro-active and friendly team that looked after our mortgage application from start to finish and provided suggestions and advice on our insurance needs along the way. We would not hesitate to recommend them to any person looking for a mortgage or insurance product.

Clive O – Norwich

Complete Financial Centre are a very helpful, friendly and efficient service. Tina Garbutt and Emma Cornfield kept us regularly informed and updated, they were always happy to talk to us and responded quickly to queries. We would thoroughly recommend them!

Leila H – London

Really pleased with the top class service we received from Complete Financial Centre. Tina has dealt with six buy to let mortgages, which were complex, and is always at the end of the phone evenings, weekends (including Sundays) along with normal working hours. Tina is extremely helpful and very knowledgeable on issues surrounding her profession. I would highly recommend her and indeed have done to many friends and family who have now used her services and have been just as pleased with her services as I have.

Sonia S – Wymondham

Tina and her team were absolutely fantastic. Doing a purchase and a remortgage was a huge thing for me to do, but the team were simply fantastic, working with me, and understanding my requirements. It was a very trying time, with losing a close friend/boss but, the team were so supportive and caring throughout. The team went above and beyond, I cannot fault Complete Financial Centre and would certainly recommend to anyone looking for a financial advisor. Very professional. Simply fantastic! I cannot thank you enough xx

Mrs K – Ilford

I am a naturally nervous person therefore needed to ask a lot of questions to understand that all bases were considered and covered.

Tina understood my needs from the start and made sure I was kept well informed and all recommendations explained with relevant backing information demonstrating my needs were covered and I could consider all options available.

Carl W – Norwich

May I thank Complete Financial Centre for the time and effort in obtaining the best possible Life insurance policy for myself. I have tried various companies and have not felt they were offering me the cover that best suited my requirements but would be of more benefit to them. What I found so good about your company was the helpfulness and ease of starting my policy, I did not feel pressured into committing to go ahead, but because I was happy with what the policy offered, I decided not to look anywhere else. People are quick to complain but slow to praise and I think you and your company deserve recognition for a good job well done. Once again thank you and I have no hesitation in recommending you to anyone – should I require further services – you will be the only company I will use.

Glen S – Norwich

I used Complete Financial Centre to arrange my life insurance and I was extremely happy with the service I received. Tina and I discussed everything I would need in my policy and she came up with the perfect policy to suit my protection needs and my budget. Complete Financial Centre are always happy to help and keep me up to date with the process, they provided me with a friendly, knowledgeable and stress free service and I can’t thank them enough for everything they have done for me. I am very thankful for the service I received.

Elizabeth A – Norwich

I originally took out a Life Insurance policy with Tina in 2009, my circumstances have changed which have made me relook at the polices which I hold. Tina was able to change these for me hassle free and even saved me £26.24 on my monthly payments. I could not have asked for a better service than what I received from Complete Financial Centre.

Paul C – Norwich

I have taken a Protection Policy out with Complete Financial Centre. The service I received was friendly, reliable and most importantly knowledgeable. They saved me £56.02 per month. I was always kept up to date every step of the way. Tina and Emma were always happy to answer any questions I had and ensured me of their best intentions at all times. I will be recommending Complete Financial Centre to all my friends and family.

Martin L – Norwich

I have taken a Mortgage and Life Insurance out with Complete Financial Centre. The service I received was very personal, efficient, helpful and friendly. The most important thing for me when organizing my mortgage was to feel like everything was running smoothly and that I was kept up to date throughout, I felt it was this way with Complete Financial Centre.

Dalia V – Norwich

I have taken a Mortgage and Life Insurance out with Complete Financial Centre. The service I received was very personal, efficient, helpful and friendly. The most important thing for me when organizing my mortgage was to feel like everything was running smoothly and that I was kept up to date throughout, I felt it was this way with Complete Financial Centre.

Dominic W – Norwich

I have used Complete Financial Centre for my mortgage protection plan, and they achieved everything I asked for and more. I got lots of good feedback from their professional and friendly staff, who were more than happy to help whenever i rang for advice, which was greatly received.

I will without doubt use Tina and her team again in the future and will recommend Complete Financial Centre to anybody who needs some good advice on their future plans.

Wayne S – Coventry

Top Service.

Jon G & Sarah S – Norwich

We are very happy with the service we received from Tina Garbutt and her team. As first time buyers we were looking for somebody who could give us clear and useful advice, which is exactly what we got. Communication was friendly and efficient and we felt that we always knew what was going on and how things were progressing. Definitely recommended!

Caine C – Norwich

I was looking to purchase my first property having had no knowledge of the mortgage industry and the process. They explained everything to me each and every stept of the way. The service I recieved from Tina Garbutt and Emma Cornfield was Friendly, patient and I was kept well informed every step of the way. I could’nt have wanted a better service. I would thoroughly recommend them to any first time buyers. Thank you.

Katie M – Norwich

Tina and her team could not have been more helpful or professional during the process of buying our first home. As first time buyers, we were apprehensive about acquiring our first mortgage. Tina was very easy to contact and managed to see us quickly (despite it being her daughters birthday) in order for us to proceed with securing our first home. Tina explained everything to us, ensuring we understood the process. She did not pressure us and was upfront about fees – we honestly couldn’t recommend her more! She continued to search the market after we chose our mortgage – resulting in her finding an even better rate for us! The icing on the cake was receiving a beautiful bouquet of flowers a few days after moving into our home. Thank you so much to Complete Financial Centre